Simple Stories for Customers

Showing posts with label irate customer. Show all posts
Showing posts with label irate customer. Show all posts

Tuesday, February 14, 2017

Customer Service Scenarios to Learn From

Posted by Stories from Plummer at 8:40 AM No comments:
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Labels: assurance, competence, customer service, empathy, irate customer, patience, RATER, reliability, responsiveness, tangibles

Monday, February 15, 2016

Angry Customers are a challenge in customer service

Posted by Stories from Plummer at 2:26 PM No comments:
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Labels: anger, customer service, empathy, irate customer, listen, problem

Friday, January 23, 2015

Some advice for dealing with irate customers

Posted by Stories from Plummer at 6:06 AM 9 comments:
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Labels: customer service, HVAC, irate customer
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